Privacy Policy
Last Updated : 2024-11-18
- Operationally necessary cookies (also called essential cookies). These are cookies that are required for the operation of the Site. For example, these cookies are required to identify irregular website behavior, prevent fraudulent activity, and improve security. They also allow users of the Site to make use of its functions. Without these cookies, features and services you have requested will not be able to be provided.
- Functional cookies. These cookies allow us to offer you enhanced functionality when accessing or using the Site. This may include to remembering choices you make, for example, remembering your preferences or settings, remembering if you reacted to something on or through the Site so that you are not asked to react to it again, remembering if you have used any feature of the Site before, remembering your username or preferences, remembering if you have used any feature of the Site before, restricting the number of times you are shown a particular advertisement, and enabling social media components. If functional cookies are disabled, various functions of the Site may be unavailable to you or may not work the way you want them to.
- Performance cookies (also called analytical cookies). These cookies assess the performance of the Site, including as part of our analytic practices to help us understand how visitors use and interact with the Site, for example, which pages on our websites users visit most often. These cookies also enable us to personalize content and remember your preferences. These cookies help us improve the way our websites work and provide a better, personalized user experience.
Personal Information | We collect the following subcategories of personal information: | We collect such personal information for the following purposes: |
Identifiers |
Consistent with and in addition to the information set forth in the “Information You Submit” section above: First and last name, physical address, telephone number, cellphone number, email address. |
Performing services or providing products to you, providing customer services, verifying user information, facilitating access to services or products, processing payments. To administer your account. Communicating with you when you have requested support, information, services, etc. To send promotional communications about us, to the extent permitted by applicable law. |
Internet or other electronic network activity information |
Consistent with and in addition to the “Other Information Collected” section above: IP addresses, log files, login information, and cookies and device information (e.g., online activity such as date and time of accessing our websites, website addresses accessed, the length of website visit). |
Analytical purposes, including, without limitation, to help us improve your access to the Site (for example, by remembering your contact and other information when you access or use the Site), to identify repeat visitors to the Site, to track how you access and use the Site, to learn when and how users visit the Site, to learn how popular Site pages are and aren’t, to learn which search terms are used to find the Site, to learn which websites direct you to the Site, to help display certain information on the Site, and to improve your enjoyment of the Site. To administer the Site and its servers, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve the Site. To administer your account. |
Geolocation | Physical address; work / business address, state, region. |
To communicate with you and send you information about our products or services, or to respond to your request for information or products and services. To send you promotional communications about us and our products or services, to the extent permitted by law. To ship products to your and fulfill orders you have requested. |
Professional or employment-related information | Business contact information, including, but not limited to, job title, place of employment, business phone number, business address. |
Performing the services or providing products, including, without limitation, providing customer services, verifying user information, facilitating access to the Site, processing payments. Communicating with users who have requested support, information, or services. To send you promotional communications about us and our products and services, to the extent permitted by law. To administer your account. |
- Sharing with our Service Providers. We may disclose Collected Information to our suppliers and service providers as necessary for us to provide the Site and our products and services to you, to engage in the use and sharing of Collected Information as permitted by this Privacy Policy, and as may be otherwise required or permitted by applicable law. These third parties include, without limitation, our affiliates and related entities, website and software management and hosting suppliers, support service providers, third party payment processors, cloud storage providers, information technology security providers, marketing and public relations service providers, and email service suppliers.
- Text Messages. If you opt in to receiving text messages (including SMS) on the Site when prompted, we may send you text messages at the number you provide for marketing purposes and communications. You can opt out of the receipt of such communications by texting us STOP at the number you received such message from. If you opt out of receiving marketing communications from us, please note that we may still send you messages to your physical address, email, or via text messages regarding your account, or for any Services you have requested or received from us (e.g., to notify you about the status of a purchase that you have made with us). Message and data rates may apply.
- Data Aggregation. To the extent permitted by applicable law, we may aggregate personal information, user-generated content, and other Collected Information and use that aggregate data for our business purposes.
- Lawful Processes, Security & Protection of Rights. We may use and share Collected Information as required or permitted in accordance with subpoenas, court orders, valid law enforcement requests, governmental agency requests, and other legal processes. We may use Collected Information if we believe doing so is necessary or appropriate to protect our rights or the rights of others.
- Business Transactions. If CIMSENSE undergoes a change in control, acquisition, merger, reorganization, or asset sale (in whole or in part), we may transfer, sell, share, or otherwise disclose Collected Information to the subsequent owner(s) or successor(s) of those transactions. We may also disclose Collected Information in connection with the evaluation of those transactions.
- With Your Consent. With your consent, we may use and share your personal information and other Collected Information in ways not specifically described in this Privacy Policy.
- Identifiers: including but not limited to name, telephone number, address, age, email address, or date of birth;
- Commercial Information: including but not limited to financial account information, payment card information, your employer, and your billing information;
- Internet or other electronic network activity information: including but not limited to computer and connection information, IP address, and cookies and other tracking technologies described further above; and
- Inferences: drawn from the above categories of personal information.
- Our affiliates and related entities;
- Third party service providers: including, but not limited to, payment processing companies, data analytics providers, fraud prevention providers, cloud storage providers, IT service providers, delivery partners, and marketing companies; and
- Law Enforcement
- Right to Confirm: The right to confirm whether we are processing your personal information.
- Right to Access: You may have the right to request access to any of your personal information that we hold. Specifically, you may have the right to request the disclosure of (1) what personal information has been collected; (2) the categories of sources from which the personal information was collected; (3) the business or commercial purpose for collecting or selling personal information; (4) the categories of personal information sold and to what third parties it was sold to (if applicable); (5) the categories of third parties with whom we share personal information and to what third parties it was shared with; and (5) the specific pieces of personal information we have collected about you.
- Right to Data Portability: You may have the right to receive all such personal information about you from CIMSENSE in a structured, commonly used and machine-readable format, and also to require us to transmit it to another entity where this is technically feasible.
- Right to Deletion: You may have the right to request the deletion of your personal information that we have collected.
- Right to Correction: You may have the right to request the correction of your personal information that we collected.
- Right to Lodge a Complaint: You may have the right to lodge a complaint with a government regulator (e.g., your state attorney general) or supervisory authority, in particular in your country of residence, if you consider that the collection and use of your personal information violates this Privacy Policy or applicable law.
- Right to Not be Discriminated Against: You may have the right to not be discriminated against due to your exercise of your rights under applicable law. We do not discriminate against users for exercising the rights granted to them under applicable law and that are applicable to our processing of your personal information.
- Our third party service providers;
- Trade shows and in-person meetings;
- Affiliated, subsidiaries, and related companies;
- Third party websites and mobile applications;
- Social media companies;
- Our Services; and
- Your communications with us.
Category of Personal Information Sold | Category of Third-Party Recipient | Purpose |
Identifiers & Contact Information | Our affiliates and subsidiaries. | To allow our affiliates to provide you marketing and information about products and services that may be of interest to you. |
- Our Contract With You: Our processing is necessary to perform our obligations under a contract with you or to perform steps requested by you prior to entering into a contract with you: (e.g., to verify the information you have provided to us).
- Our Legitimate Interests: Our processing is necessary for our legitimate interests, including to protect the security of our Site; to protect the health and safety of you or others; to establish, protect and defend our legal rights and interests; to prevent fraud and verify identity and authorization of clients; to understand and analyze usage trends; and to improve our products and services. Additionally, we have a legitimate interest in promoting our operations and goals as an organization and sending marketing communications for that purpose.
- Legal Compliance: Where our processing is required to comply with applicable law (for example, to maintain your payment transaction history for tax reporting purposes) e.g., in response to subpoenas, court orders and other lawful requests by regulators, courts and law enforcement agencies, or related to national security requests.
- Your Consent: When we have your express consent as defined by applicable law.
- Right to Restrict Personal Information Use and Right to Object: You may have the right to restrict our use of your personal information where (i) you contest the accuracy of the personal information; (ii) the use is unlawful but you do not want us to erase the personal information; (iii) we no longer need the personal information for the relevant purposes, but you require it for the establishment, exercise or defense of legal claims; or (iv) you have objected to our personal information use justified on our legitimate interests pending verification as to whether CIMSENSE has compelling interests to continue the relevant personal information use.
- Right to Withdraw Consent: In the event your personal information is processed on the basis of your consent, you have the right to withdraw consent at any time with effect for the future.
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.